Wednesday, 24 February 2010

Yes, the soup is poisoned but try the main course

Here is the reply to my third email, they agree that her opinion was not challenged then go off at a tangent. Must appeal this one .

Dear Mr McStone

Thanks for your e-mail regarding 'Analysis' broadcast on 25 January.

I understand you feel broadcasting Solitaire Townsend'sopinion on her poll was contrary to Ofcom regulations as it wasn't challenged at any stage.

I can see from our records that one of my colleagues responded to your concerns on this issue recently and there's little I can usefully add to his response other than to confirm that climate change and global warming are amongst the most high profile news stories of recent years and while we're fully committed to balanced and impartial coverage of the issue, the overwhelming scientific opinion is that human activity is increasing the rate at which earth's global temperature is rising by.

As a public service broadcaster we've an obligation to reflect this broad scientific agreement on climate change and we reflect this accordingly; however, we do aim to ensure that we also offer time to the dissenting voices.

While it mightn't always be possible to reflect all opinions in one programme we charge our editors with ensuring that all relevant voices are heard over a reasonable period of time across our programming output, and this has included our main news broadcasts and flagship programmes such as 'Newsnight' and 'Today'.

I'd like to take this opportunity to assure you that I've recorded your comments onto our audience log. This is an internal daily report of audience feedback which is circulated to many BBC staff including senior management, producers and channel controllers.

The audience logs are seen as important documents that can help shape decisions about future programming and content.

Thanks again for contacting us.


Ciaran McConnell

BBC Complaints

Have you ever complained of being poisoned by the starter in a restaurant? No, neither have I. But if I did and the Maitre D's response was to reccomend something else on the menu, I'd .... I don't know what I'd do. But after reading this, I know how I'd feel about it.

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